Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/418184533
You can also dial in using your phone.
United States: +1 (571) 317-3112
Access Code: 418-184-533
SESSION 3: The Keys to Strong Customer Service
Discussion Topics:
- Supporting students and educators through the submissions process;
- Developing a communication plan with most clear and efficient forms of answering questions and disseminating information;
- Creating a region-specific FAQ sheet to share with your staff/volunteers – SAMPLE FAQ;
- A discussion of categories with an emphasis on Sponsored Awards;
- DOCUMENT: 2017-2018 category descriptions
- INTERNET LINK: Alliance website FAQ
- Dashboard work status notifications.
- Scanotron: Collecting and processing submission forms and entry fees; and
- Dashboard work status notifications.
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